Terms and Conditions

Last updated: 22 June 2026

Welcome to Maspax (“the App”, “the Service”), operated by Bitu Corp S.L. (“we”, “us”, “our”), a company registered in Spain (CIF: B22939128), with registered address at C. de Hermosilla, 48, 1º Derecha, 28001 Madrid, Spain.

By accessing or using Maspax, you agree to these Terms and Conditions (“Terms”). If you do not agree, please discontinue use of the Service immediately.

1. Acceptance of Terms

By registering, accessing, or using Maspax, you confirm that you meet the eligibility requirements in Section 3 and that you have read and understood these Terms, together with our Privacy Policy and End User License Agreement (EULA). Continued use of the Service after any update to these Terms constitutes acceptance of that update.

2. Description of the Service

Maspax is a personal accountability, safety, and shared check-in application. A check-in (a “Pax”) lets you and the people you choose stay accountable and connected. The Service allows you to:

Create scheduled check-ins (“Pax”) with custom questions, text answers, and photos.
Receive reminders and alarms when a Pax is due, and follow-up nudges if you don’t respond.
Designate trusted contacts who can be notified when you miss a Pax.
Optionally share your location with trusted contacts or groups when you miss a Pax.
Create and join contact and family groups to share check-ins and responses.
Subscribe to paid plans (Pro and Family) that unlock additional capabilities.

We may add, change, or remove features at any time to improve the Service.

2.1 Not an Emergency Service

Maspax is not an emergency, medical, security, monitoring, or life-safety service. It depends on internet connectivity, device settings, push-notification delivery, third-party platforms, and battery, none of which we can guarantee. Notifications and location sharing may be delayed or fail. Never rely on Maspax in situations involving danger to life, health, or safety. In an emergency, contact your local emergency services (e.g., 112 in the EU, 911 in the US). You are solely responsible for your own safety and for any reliance you or your contacts place on the Service.

3. Eligibility and Accounts

You must be at least 16 years old (or the minimum age of digital consent in your country) to create your own account. Where the law permits younger users, a minor may use the Service only with the verifiable consent and under the supervision of a parent or legal guardian, who accepts these Terms on the minor’s behalf and is responsible for the minor’s use (including within a Family plan).

When you create an account, you agree to:

Provide accurate, current information.
Keep access to your account (including your email inbox used for sign-in) secure.
Be responsible for all activity that occurs under your account.

Authentication is handled via a secure email link/one-time code (“magic link”) and/or Sign in with Apple or Google. We do not store an account password. We may suspend or terminate accounts that violate these Terms or applicable law.

4. Trusted Contacts, Groups, and Information About Others

Maspax lets you add trusted contacts and create groups. When you provide another person’s information (such as a name, email address, or phone number) or invite them, you confirm that you have that person’s consent to share their information with us for the purpose of operating the Service. You are responsible for the people you add and for the content you share with them. You must not add anyone, or share another person’s location or data, without their permission.

5. User Conduct

You agree not to use Maspax to:

Post or share illegal, harmful, harassing, abusive, threatening, or misleading content.
Stalk, surveil, or share the location or personal data of any person without their consent.
Impersonate any person or entity.
Spam, advertise, or solicit without consent.
Attempt to hack, overload, reverse-engineer, or misuse the Service.
Infringe the intellectual-property or privacy rights of others.

Violations may result in suspension or permanent termination.

6. User Content and Licensing

You retain ownership of the content you submit (text answers, photos, group messages, profile data — “User Content”). You grant Maspax a non-exclusive, worldwide, royalty-free license to host, store, reproduce, and display your User Content solely to operate and provide the Service to you and the people you choose to share with. We do not use your User Content for advertising and we do not sell it. You warrant that your User Content does not infringe any third-party rights. We may remove content that violates these Terms or applicable law.

7. Subscriptions, Purchases, and Payments

Maspax offers optional auto-renewable subscriptions (currently Pro and Family). Purchases are processed by the Apple App Store or Google Play, subject to their billing terms; we use RevenueCat to manage entitlements.

Subscriptions renew automatically for the same period and price unless cancelled at least 24 hours before the end of the current period.
Manage or cancel your subscription in your App Store or Google Play account settings. Deleting the App does not cancel a subscription.
Any free trial or introductory offer converts to a paid subscription unless cancelled before it ends; unused trial time is forfeited when you purchase a subscription.
The Family plan may be shared with the household members you invite, up to the stated limit. Apple Family Sharing, where enabled, is governed by Apple’s terms.
Prices may change; we will give notice as required by the applicable platform and law. You are responsible for applicable taxes.

Refunds for App Store/Google Play purchases are handled by Apple or Google under their policies; we generally cannot issue refunds directly for platform purchases.

8. Third-Party Services

Maspax relies on third-party providers, including:

Supabase — hosting, authentication, database, and file storage (servers in the EU).
RevenueCat — subscription and entitlement management.
Apple and Google — sign-in and in-app purchases.
Expo push notification service — delivering notifications.
Google Maps — displaying shared locations.

We are not responsible for third-party terms or practices. Your use of those services is subject to their respective terms and policies.

9. Intellectual Property

The Maspax name, logo, and all related trademarks and materials are owned by Bitu Corp S.L. or its licensors. You may not copy, modify, or distribute them without our written permission.

If you believe your copyright has been infringed, contact us at jaime@bitucorp.com with the details required under applicable law (e.g., the EU Copyright Directive or the U.S. DMCA). We will respond to valid notices and may remove infringing content.

10. Disclaimer of Warranties

The Service is provided “as is” and “as available”, without warranties of any kind, express or implied, including reliability, accuracy, availability, or fitness for a particular purpose. We do not warrant that notifications, alarms, or location sharing will be timely, delivered, or error-free. See Section 2.1.

11. Limitation of Liability

To the fullest extent permitted by law, Bitu Corp S.L. and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages, or for any loss arising from missed, delayed, or undelivered check-ins, reminders, notifications, or location data, or from any reliance on the Service for safety purposes. Nothing in these Terms excludes liability that cannot be excluded by law (including mandatory consumer protections and liability for death or personal injury caused by our negligence).

12. Indemnification

You agree to indemnify and hold harmless Bitu Corp S.L., its affiliates, officers, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from (a) your use of the Service; (b) your User Content; (c) your violation of these Terms; or (d) your violation of any rights of another person or applicable law, including adding contacts or sharing data without consent.

13. Termination and Account Deletion

You may delete your account at any time from within the App. When you request deletion, your account is locked and scheduled for permanent deletion after 30 days; logging back in within that period cancels the deletion and restores your account. After 30 days, your account and associated personal data are permanently deleted, except where we must retain certain data to comply with legal obligations (see the Privacy Policy).

We may suspend or terminate your account if you breach these Terms, misuse the Service, or violate applicable law. On termination, your license to use the Service ends immediately.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of Spain, without regard to conflict-of-law rules. You agree to first attempt to resolve any dispute informally by contacting jaime@bitucorp.com. If unresolved within 30 days, disputes shall be subject to the exclusive jurisdiction of the courts of Madrid, Spain, subject to any mandatory consumer-protection laws of your country of residence. EU consumers may also use the European Commission’s Online Dispute Resolution platform.

15. Force Majeure

We are not liable for any failure or delay caused by events beyond our reasonable control, including natural disasters, outages, network or platform failures, wars, pandemics, strikes, or governmental actions.

16. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes through the App or by email at least 30 days before they take effect, where required. Minor changes may take effect upon posting.

17. Severability and Entire Agreement

If any provision is held invalid or unenforceable, the remaining provisions remain in effect. These Terms, together with the Privacy Policy and EULA, constitute the entire agreement between you and us regarding the Service.

18. Contact

📧 jaime@bitucorp.com 🏢 Bitu Corp S.L. (CIF: B22939128) C. de Hermosilla, 48, 1º Derecha, 28001 Madrid, Spain